Get in touch

Call us. It is the fastest way to a real answer.

Most questions take a few minutes on the telephone and no paperwork at all. If you would rather write, the form below reaches the same people.

Telephone

(855) 949-0897

Mon–Fri 8:00a–7:00p CT · Sat 9:00a–2:00p. During Open Enrollment we answer later into the evening.

team@heartlandhealthins.org

Answered within one business day. Please do not send Social Security numbers or medical details by email.

Who you are dealing with

Heartland Coverage is a brand of Firefly Health, Inc, a licensed insurance agency.

101 Walnut St.
Watertown, MA 02472

That is our registered address for legal and compliance notices rather than a branch office. We meet clients by appointment across our four states, and we travel during Open Enrollment.

Ask us a question

Tell us roughly what you need and we will come back to you.

First name

Last name

Telephone optional

How can we help?

Please do not send Social Security numbers or medical details through this form.

Tick the agreement box above to enable the button. Text messages are optional — leave that box unticked and we will reply by telephone or email.

Already a client with a problem?

If a claim has been denied or a prescription refused at the pharmacy, telephone us rather than using this form. Those are time-sensitive and we would rather hear about them today.

(855) 949-0897

You can also go direct

HealthCare.gov, the Marketplace Call Center and local Navigators all help free of charge, and the Call Center is open around the clock.

HealthCare.gov 1-800-318-2596 · TTY 1-855-889-4325 Find free local help

Or skip the form and find out what you qualify for.

A rough income estimate and a household count is all it takes.

Check your subsidy Call (855) 949-0897